1. GENERAL

1.1 Klif processes personal data in accordance with this privacy statement. For further info or questions regarding our privacy policy, please visit info@klif.be.

1.2 Our website klif.be plays a central role in carrying out our mission. The provision of this website also implies that we process some personal data. We guarantee appropriate protection of your data according to the new requirements of the new European privacy legislation in force since May 25, 2018.

1.3 With this privacy statement, we want to inform you clearly and transparently about what data we collect, why we collect it, whether it is shared with third parties, how long we keep data and what rights you have.

1.4 If you do not agree with the provisions below, we kindly ask you not to use the website and to contact us via info@klif.be to discuss your concerns.

1.5 Klif reserves the right to make changes to this privacy statement at any time. You can always consult the updated version on this webpage. If these changes are very significant, we will communicate them in a conspicuous and clear manner.

1.6 In case of , complaints or further information regarding your personal data, we kindly ask you to report this via info@klif.be or via the contact details mentioned under point 8. In addition, you always have the right to file a complaint with the data protection authority, the supervisory authority in the field of data protection.

This privacy statement was last changed and revised on 01/03/2021.

2. WHAT PERSONAL DATA DO WE PROCESS AND WHY?

2.1 The following is a list of the different purposes for which we collect personal data. We process these data because you use our services and/ or because you have provided these data to us yourself.

2.2 Through this website, personal data is only collected through the contact form. When you fill in the contract form on our website, you may be asked to provide your name, e-mail address and telephone number.

2.3 From our customers, only the data necessary for customer and order management (including customer administration, order/ delivery follow-up, invoicing, profiling and sending marketing and personalized advertising) are processed.

3. HOW DO WE PROCESS YOUR PERSONAL DATA?

3.1. We only process the data you provide us with in accordance with the purpose for which it was provided (see 1 and 2). We use only the minimum necessary amount of personal data and always seek your explicit consent to do so.

3.2. We take all technical and organizational measures to ensure the secure processing of your data, and we require third parties who handle or process your personal data for us to do the same. Servers and devices of our employees are equipped with security software and are password protected. Access to your personal data is limited to those employees who need your data to perform their functions. These employees are required to handle the data with discretion. Personal data is backed up in order to recover it in case of physical or technical incidents.

3.3 We do not keep your personal data longer than necessary. Data is kept for as long as necessary to provide our services, because we have an interest in doing so or to fulfill our legal obligations.

4. LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA

4.1. Your personal data will be processed on the basis of article

  • 6.1.a. consent ;
  • 6.1.b. necessary for the performance of a contract;
  • 6.1.c. necessary to comply with a legal obligation;
  • 6.1.f. necessary for the fulfilment of our legitimate interest in doing business;

Of the General Data Protection Regulation. In so far as the processing of personal data takes place on the basis of Article 6.1.a consent, the customer always has the right to withdraw the given consent.

We take all technical and organizational measures to ensure the secure processing of your data, and we require third parties who handle or process your personal data for us to do the same. Servers and devices of our employees are equipped with security software and are password protected. Access to your personal data is limited to those employees who need your data to perform their functions. These employees are required to handle the data with discretion. Personal data is backed up in order to recover it in case of physical or technical incidents.

4.3 We do not keep your personal data longer than necessary. Data is kept for as long as necessary to provide our services, because we have an interest in doing so or to fulfill our legal obligations.

5. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Personal data processed for customer management will be retained for the period necessary to comply with legal requirements (including follow-up).

6. HOW TO VIEW, CORRECT OR DELETE YOUR DATA?

6.1 you have the right to view, correct or delete the personal data we have about you. This can always be done by sending an e-mail to info@klif.be. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, blacken your passport photo, passport number and national register number to protect your privacy.

6.2 the customer has the right to oppose, free of charge, any processing of their personal data for the purpose of direct marketing.

6.3 in addition, you have the right to object to the processing of your data and the right to data portability. This means that you can make a request to us to send the personal data we have about you in a computer file to you or another body chosen by you.

6.4 You can also revoke the permission you gave us to process your data at any time. You can also send us an e-mail for this purpose to info@klif.be.

6.5 You always have the possibility to file a complaint with the national supervisory authority, the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussel – commission@privacycommission.be).

7. COOKIE POLICY

7.1 A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

7.2 Cookies generally make interaction between the user and the website easier and faster and help the user to navigate between different parts of a website.

7.3 Cookies may be placed by the server of the website the internauts visits or by third parties with which the website cooperates. A website’s server can only read the cookies it has placed itself; It has no access to other information located on the user’s computer or mobile device.

7.4 Cookies are stored on the user’s computer or mobile device in the browser.

7.5 The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date and a unique number code.

7.6 During your first visit to our website, we have already informed you about these cookies and requested your consent to their placement. If you consented at that time, you automatically agreed to the setting of cookies. If you still do not agree, we recommend that you stop using the website and change your browser settings.

7.7 you may opt out of cookies from all websites by setting your Internet browser to no longer store cookies. In addition, you can delete any information previously stored through your browser settings. If you disable these cookies in the browser, you will no longer be able to use all the functionalities of our website and some content may sometimes not be displayed. The experience of our website may therefore be less pleasant.

7.8 we use following cookies:

Necessary cookies

These cookies are indispensable to visit the website and to use certain parts of it (e.g. user recognition). These cookies allow the user to navigate between different parts of the website. If the user refuses these cookies, certain parts of the website will not work or will not work optimally.

Functional cookies

These cookies facilitate the functioning of the website and provide the user with more personalized browsing experience. For example, they are cookies that remember the user’s preferences (e.g. language).

Performance cookies

These cookies collect information about surfer’s use of the website, with the aim of improving the content of the website and increasing the ease of use of our website.

8. CONTACT INFORMATION

Responsible: Klif, Didier De Laet